We are delighted to have you as our guest!

Check-in

Check-in for all reserved pitches is on the day of arrival between 1:30 PM and 6:00 PM.
Check-in for rental accommodations (mobile homes, POD, BUGG) is between 2:00 PM and 6:00 PM.
Please report to the reception desk during office hours to check in.
Check-in outside of office hours is only possible by prior arrangement with the reception team.
Reserved pitches, tent areas, or rental accommodations that are not occupied by 6:00 PM on the day of arrival and for which no later arrival has been agreed, may be reassigned. In this case, the reserved nights will still be charged, and the right to the reservation is forfeited.
No pitch or tent may be occupied or set up without prior check-in.

Check-out

We kindly ask you to vacate pitches and tent sites by 11:00 AM.
Please return keys for rental accommodations by 10:00 AM at the reception.
Late check-out is possible depending on availability and must be arranged with the reception team.

Pitch Requests

The allocation of pitches is the responsibility of the campsite team. You will receive a pitch in the category you booked. If multiple pitches are available at the time of your arrival, you are welcome to choose your preferred one.

Tent Meadow

Reservations are not accepted for the tent meadow for organizational reasons.
Please inquire at the reception from 1:30 PM onwards about availability.
Bivouacking and sleeping in hammocks are not permitted.

Overnight Transit Pitches

We offer a limited number of night pitches for guests in transit looking for a place to sleep.
These can be used from 8:00 PM until 9:00 AM.
Payment can be made from 8:00 AM at the reception.

Cancellation Policy & Booking Changes

Pitches & Tent Sites:
Cancellations and changes to arrival/departure dates are free of charge up to 7 days before arrival. In the case of early departure, the booked stay (up to 7 nights) will be fully charged.

Rental Accommodations:
Cancellation is free of charge up to 6 weeks before arrival. For cancellations made less than 6 weeks before arrival, 100% of the booked nights will be charged, unless we are able to rebook the accommodation.

Payment

Payment is made on site, by cash (CHF/EUR) or with all major credit cards, no later than one day before departure. No deposit is required.

Electricity

Electricity consumption is included in the pitch price.
To charge electric cars (for a fee), electricity meters are available at the reception.

Gas Inspection

For safety reasons, all vehicles with gas installations, including gas barbecues, must undergo regular gas inspections. Carrying a valid inspection certificate or gas inspection sticker is mandatory and must be shown upon request.

Energy Use

Please use resources sparingly. Operate air conditioners only when necessary and only with closed windows/doors. Turn off outdoor lights at night.

Waste Disposal

Waste may only be disposed of in yellow official camping bags. Each guest receives one free bag at check-in. Additional bags can be purchased at reception for CHF 2.00 each. Disposal of special waste or bulky waste of any kind is prohibited on the campsite.

Campervan/Caravan Waste Disposal

Please use the designated facilities for fresh water, grey water, and toilet waste disposal.

Campsite Entry & Exit

Access to the campsite is allowed from 7:00 AM to 12:00 PM and from 1:30 PM to 10:30 PM. Out of consideration for other guests, no motorized traffic is permitted during quiet hours at midday and night. Please be mindful and drive at walking pace.

Quiet Hours

Quiet hours begin at 10:30 PM and must be strictly observed. For this reason, our campsite is not suitable for late-night parties.

Teenagers

We also welcome guests under 18. No parental consent form is required.

Dogs

Well-behaved dogs are welcome on the campsite.
Leashes are mandatory throughout the premises.
Please take your dog outside the campsite to relieve itself and use the Robidog bins for waste disposal.
Constantly barking dogs are a disturbance to others and may lead to removal from the site along with their owners.
To give your dog some freedom, you may set up a sheep fence on your pitch.

Liability

The campsite is not liable for damages or losses caused to guests or visitors by third parties, including events caused by force majeure.

House Rules / Management Rights

The campsite management reserves the right of admission. All instructions and requests from the camping team must be followed immediately and without exception. The management reserves the right to refuse entry or expel guests or visitors who do not comply with the campsite rules.

We wish all our campers a pleasant stay.
Enjoy the nature, the birdsong, take a swim in Lake Constance, and discover the unique beauty of the Oberthurgau region.